Privacy Policy
We, Housiify Hotels and Resorts Pvt. Ltd. or any of its affiliates or subsidiaries (“We”), are the owners of the website https://housiify.com/ (“Website”). This Website provides information about our hotels, resorts, hospitality services, events, experiences, and online booking options (“Services”).
We respect your privacy and are committed to protecting the personal information collected on this Website. This Privacy Policy (“Privacy Policy”) explains how we collect, use, share, and safeguard your personal information when you interact with our Website.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CLICKING “I AGREE” OR CONTINUING TO USE THE WEBSITE, YOU CONSENT TO OUR USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS POLICY. IF YOU DO NOT AGREE, YOU MAY WITHDRAW YOUR CONSENT BY CONTACTING US AT THE DETAILS PROVIDED BELOW OR CHOOSE NOT TO PROVIDE YOUR INFORMATION.
If you are using this Website on behalf of another person or entity, you represent that you have the authority to bind them to this Privacy Policy. If you do not have such authority, please refrain from using this Website.
What Data Do We Collect?
We collect personal information that you voluntarily provide to us while making an enquiry, booking a stay, subscribing to our newsletter, or contacting us through our Website. This may include your:
- Full name
- Email address
- Phone number
- Address and location details
- Check-in and check-out details
- Special requests or preferences
We may also collect personal information when you interact with us at our resorts, sign up for membership programs, or participate in surveys, offers, or events.
Payment Information: When you make a reservation or booking through our Website, you may be asked to provide payment details such as name, billing address, and payment method. All credit/debit card transactions are processed through secure payment gateways. We do not store or have access to your complete card information.
Social Media and Communication: We may collect information from your interactions with our social media pages on platforms such as Facebook, Instagram, or LinkedIn, including comments, likes, feedback, or testimonials.
Accuracy of Information: Please ensure that all information provided by you is accurate and current. If you share information about another person, you must have their consent to do so.
Cookies and Tracking Technologies
Our Website uses cookies and other tracking technologies to enhance user experience, analyze usage patterns, and improve our Services. Cookies are small files stored on your device that help us recognize you and customize your experience.
Google Analytics: We use Google Analytics to understand how visitors interact with our Website. You can prevent Google from collecting this data by installing the “Google Analytics Opt-out Browser Add-on” available at https://tools.google.com/dlpage/gaoptout/.
Types of Cookies We Use:
- Essential cookies – for website functionality
- Performance cookies – to analyze website usage
- Preference cookies – to remember your choices and settings
You can control or disable cookies through your browser settings. Disabling cookies may affect some parts of the Website but will not restrict overall access.
How We Use Your Data
We use your personal information for the following purposes:
- To process your hotel or resort bookings and reservations
- To communicate booking confirmations, reminders, or updates
- To respond to your enquiries and provide customer support
- To personalize your stay and enhance guest experience
- To send promotional offers, newsletters, and updates (only with your consent)
- To improve our Website, Services, and guest satisfaction
- To comply with applicable legal and regulatory obligations
Who Do We Disclose Your Data To?
We do not sell or rent your personal data. However, we may share your information in the following cases:
- Affiliates: With our group hotels or partner resorts for operational purposes or to offer related hospitality services.
- Service Providers: With trusted third-party vendors who assist us in managing reservations, marketing, and website operations under strict confidentiality agreements.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred as part of the transaction.
How Long Do We Retain Your Data?
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain the highest security standards, please understand that no system is completely secure.
Links to Other Websites
Our Website may contain links to third-party websites (e.g., travel agencies or booking platforms). We are not responsible for the privacy practices or content of such websites. We encourage you to read their privacy policies before sharing any information.
Children’s Privacy
Our Website and services are intended for individuals above 18 years of age. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with personal information, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: housiify@gmail.com
- Phone: +91 8826121006
- Website: https://housiify.com/
